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Drop and Go Lebanon ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Drop and Go Lebanon.

This Policy applies to personal information relating to:

- Users: Individuals who use the Drop and Go app.

I. Definitions

- Drop and Go Account: Your account on the Drop and Go app for Users.

- Drop and Go App: A mobile application allowing Users to select relay points, place orders, and track deliveries.

- Drop and Go Platform: A software platform managing relay points and presenting them to Users through the Drop and Go app.

- Drop and Go Services Services provided through the Drop and Go Platform, including package handling, secure storage.

II. Type of Information We Collect and How We Use It

A. User

Personal Information Collected:

- Full name, email address, phone number, username, and password.

- Delivery pick-up or drop-off information, payment information, order details, and technical information about your device and usage.

Purpose of Collection:

-  To provide Drop and Go Services, enable users to access app features, make orders, and view relay points. 

III. Basis of Our Lawful Processing

We use your personal information based on:

- Contractual Obligations: To perform our agreement with you.

- Legal Obligations: To comply with legal requirements.

- Consent: Where you have given consent for specific purposes.

- Legitimate Interests: For purposes such as improving our services, direct marketing, and business administration.

IV. How Long We Keep Your Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After the retention period, your information will be permanently deleted.

V. How We Store Your Information

Drop and Go securely stores your personal information on secure cloud servers that adhere to applicable data protection regulations. We may engage third-party companies to process your data under the same security standards.

VI. Who Do We Disclose Your Personal Information To

We may share your information with:

• Relay points and the receiver of the package.

VII. Cookies and Other Tracking Technologies

We use cookies and similar technologies to collect information. These include session cookies, persistent cookies, and functionality cookies to improve and personalize your experience. You can manage cookie settings through your browser or app settings.

VIII. Your Rights

You have the following rights:

- Access, rectify, erase your personal information, object to processing, and data portability. Contact us at dropandgo.lebanon@gmail.com to exercise these rights.

IX. Personal Information Breach

We will notify you of any personal information breach that poses a high risk to your rights and freedoms without undue delay.

X. Your Consent to This Policy and Its Enforcement

By using Drop and Go services, you consent to this Policy and agree to the collection, use, and sharing of your personal information as outlined.

XI. Changes to This Policy

We may update this Policy periodically. The revised Policy will be posted on this page, and the effective date will be updated.

XII. Applicable Law and Dispute Resolution

This Policy is governed by Lebanese law and the exclusive jurisdiction of the courts of Beirut, Lebanon.

XIII. Contact Information

If you have any questions or comments about this Privacy Policy, please contact us at:

Drop and Go Lebanon

Email: dropandgo.lebanon@gmail.com